Terms and conditions

1. Place an Order
For any order placed in our store it is necessary to communicate the number of your DNI / NIE for buyers of the Spanish territory in order to issue the corresponding invoice.
By submitting the order through the virtual store, the buyer accepts the conditions of sale of Embutidos Lalinense , described below.
The seller agrees to send all items in perfect condition.
The customer receives an e-mail confirming the receipt of his order, as well as the delivery thereof.

2. Prices
The prices reflected in this store are expressed in Euros, VAT included , ports excluded .
Validity assured except for typographical error. All discounts are considered in the prices shown.
The prices shown may vary without prior notice.

3. Offers
The offers are valid for the dates indicated in this store. Order requests can be made on both the first and the last day outlined in the offer.
Small differences or technical changes in the drawings or descriptions are possible.

4. Shipping

Spain: 7 €, for orders over 60 € free
Balearic Islands: €15
Portugal: € 7
Canary Islands: (products are not shipped to the Canary Islands)
Delivery time Peninsula: 2-3 working days.
Delivery time Balearic Islands: 3-4 working days.

Germany, Belgium, France (except islands), Netherlands, Italy (except islands), Poland: Delivery 4-5 working days.
Up to 10 kg weight: 29 €.
For orders between 10 and 15 kg: 33 €.
For orders over 15 kg: 37 €.

Main Service Areas : Spanish Peninsula.
Shipments within the peninsula are made through an express transport company. For this, the client informs the seller about the delivery schedule and a telephone contact. The delivery time is 48-72 working hours from receipt of payment.
The client agrees to receive their order at the informed time.
In case of not being able to receive the merchandise at the communicated time, we recommend that the buyer contact the agency to coordinate the delivery.
If, for reasons inherent to the buyer, the transport agency is unable to deliver the order, the seller will be obliged to charge the buyer an amount of 3.00 Euros for each delivery attempt from the third party.
Orders are insured.

5. Delivery times
The information on delivery times in the virtual store is exclusively informative. From time to time it may be possible that some items are not available within the announced deadlines. With the order confirmation we will inform you about possible changes in the term.
In the event that the ordered item does not exist, we can send a similar item of equal or greater value, but we will inform the buyer beforehand.

6. Payment Terms
Paypal : When the seller has received confirmation from his bank about the payment of the amount, the shipment will be sent , informing the buyer by means of a notice e-mail.
In case of not receiving payment for an order within 7 business days, the seller will proceed to cancel it and the buyer will lose all rights over it.
If the customer maintains interest in the items previously requested, it will be necessary for them to send us a new order.

7. Guarantee
Each article is subject to the guarantee established by the Law according to its category.
In the event of a warranty claim, the appropriate response will be given in each case. If it is not possible to correct the problem, the customer can choose between buying the item at a discount or returning it, reimbursing in full, the amount previously paid.
The manufacturer's warranty conditions are included in the product information.

8. Returns
If any of the items do not meet the buyer's expectations, the buyer has the right to return it within 15 days.
In order to make the change, the product must be in perfect condition and in its original container.
You can choose between the exchange of the article for another or the refund of the amount of your purchase (not including transport costs, if any).
The amount of the refund will be made by bank transfer, after the merchandise has been received. The shipping costs of the return as well as the exchange item are borne by the sender.
Articles made to measure especially for the customer or articles outside the usual content of the store will not be returned, except for the supplier's error.
Returns of expired products are not accepted.

9. Claims / Incidents
For any query, incident or claim, please inform the Customer Service department by mail: info @ embutidoslalinense .com
In the event of a claim, the item is exchanged for another or the amount thereof is returned, including shipping.
The supplier will be informed immediately, who will notify the steps to follow.
Never return merchandise without prior notice.
No type of claim will be accepted, due to incorrect use of the article.
In case of damages derived from transport, these must be indicated at the time of delivery of the merchandise to the transport company, stating it on the delivery note, and then the incident must be sent to the supplier, as as soon as possible, via email. If the notice is not given within 3 days, the merchandise will appear as accepted by the recipient without giving rise to a subsequent claim for damage in transport and content.

10. Reservation of ownership
The merchandise belongs to Embutidos Lalinense until the full amount is paid.

11. Right of admission
Embutidos Lalinense reserves the right to reject requests, whose transport costs disproportionately exceed the cost of the order.

12. Correspondence
For inquiries about your orders, delivery notes, invoices or purchased items, please always indicate your customer number or the corresponding document number.

13. Data Protection
Your personal data provided to Embutidos Lalinense in order to be able to supply orders will be protected by respecting the Data Protection Law at all times. We do not provide your data in any way to third parties, except to transport companies in order to deliver your order.
This store uses Cookies, which are used for its operation and do not contain personal data.

14. LPDO
In compliance with Organic Law 15/1999 on Protection of Personal Data, the user declares to have been informed of the conditions of protection of personal data, accepting and consenting to the automated treatment of The same by Embutidos Lalinense in order to keep you informed about the products and services sold.
If you want to exercise your rights of access, rectification, cancellation and opposition, you can do so by requesting it by e-mail at info@embutidoslalinense.com < / a>

15. Jurisdiction
Both parties, the supplier and the buyer, expressly waiving any legislation or jurisdiction that may correspond, expressly submit to the jurisdiction of the corresponding Courts and Tribunals for any divergences that may arise. of the interpretation of this order. The law of the Spanish State applies exclusively.